Effective on September 5, 2022; last updated on September 5, 2022

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Airesources Inc. – ARI complies with the Data Privacy Act of 2012 and is committed to safeguarding your privacy and ensuring that you continue to trust Airesources Inc. with your personal information. When you interact with us, you may share personal information with us which allows identification of you as an individual (e.g. name, email, address, telephone number, etc.). This is known as “personal information”.

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This notice (“Privacy Notice”) sets out:

1. Scope and acceptance

2. Personal information collected by Airesources Inc. 

3. Children’s personal information

4. Why Airesources Inc. collects personal information and how it uses it

5. Sharing of personal information by Airesources Inc. 

6. Your rights

7. Cookies and other technologies

8. Information security and retention

9. How to contact us

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1. Scope and acceptance of this Privacy Notice

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This Privacy Notice applies to the personal information that we collect about you for the purposes of providing you with our travel products and services we offer.

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By using Airesources Inc. Sites (as defined below) or by giving us your personal information, you accept the practices described in this Privacy Notice. If you do not agree to this Privacy Notice, please do not use Airesources Inc. Sites (as defined below) or give us any personal information.

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Airesources Inc. reserves the right to make changes to this Privacy Notice at any time. We encourage you to regularly review this Privacy Notice to make sure you are aware of any changes and how your personal information may be used.

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2. Information collected by Airesources Inc. – ARI

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Airesources Inc. – ARI may collect personal information about you from a variety of sources, including through:

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• Online and electronic interactions with us, including via Airesources Inc. websites, mobile applications, text messaging programs or through Airesources Inc. branded pages or applications on third party social networks (e.g. Facebook) (Airesources Inc. Sites);

• Offline interactions with us, including via direct marketing campaigns, hard copy registration cards, competition entries and contacts through Airesources Inc. telephone lines and offices; and

• Your interaction with online targeted content (such as advertisements) that Airesources Inc., or service providers on our behalf, provide to you via third party websites or applications.

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2.1 Information that you provide to us directly

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This is information that you provide to us with your consent for a specified purpose, including:

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• Personal contact information, including any information allowing Airesources Inc. to contact you in person (e.g. name, home or (e)mail address, and phone number);

• Demographic information, including date of birth, age, gender, location (e.g. zip code, city and state and geo-location), dietary and other travel-related preferences, favourite products, hobbies, interests, and household or lifestyle information;

• Payment information, including to make purchases (e.g. credit card number, expiration date, billing address);

• Financial or professional information, in accordance with requirements by embassies in application for visas, (e.g. Income Tax Return, Marriage/ Birth Certificate, Employment Certificate, DTI Business Permit)

•  Account login information, including any information that is required for you to establish a user account with Airesources Inc. (e.g. login ID/email, user name, password and security question/answer);

• Consumer feedback, including information that you share with Airesources Inc. about your experience in using Airesources Inc. products and services (e.g. your comments and suggestions, testimonials and other feedback related to Airesources Inc. products); and

• Consumer-generated content, including any content (e.g. photos, videos and personal stories) that you create and then share with Airesources Inc. (and perhaps others) by uploading it to a Airesources, Inc. Site.

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2.2. Information that we collect when you interact with Airesources Inc. Sites

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We use cookies and other tracking technology which collect certain kinds of information when you interact with Airesources Inc. Sites. See Section 7 to find out more.

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2.3 Information collected from other sources

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We may collect information about you from other legitimate sources for the purpose of providing you with our products and services. Such sources include third party information aggregators, Airesources Inc. promotional partners, public sources and third party social networking sites with whom you have given consent for the disclosure of information relating to you and where otherwise lawfully permitted.

 

Such information may include:

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• personal contact information; and

• any personal information that is part of your profile on a third party social network (e.g. Facebook) and that you allow that third party social network to share with us (e.g. name, email address, gender, birthday, city, profile picture, user ID, friend list). You can learn more about the information that we may obtain about you by visiting the website of the relevant third party social network.

• We may also receive personal information about individuals when we acquire other companies.

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3. Children’s personal information

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Airesources Inc. does not knowingly solicit or collect personal information from children below the age of 12. If Airesources Inc. discovers that it has accidentally collected personal information from a child below 12, it will remove that child’s personal information from its records as soon as reasonably possible. However, Airesources Inc. may collect personal information about children below the age of 12 years of age from the parent or custodian directly and therefore with their explicit consent.

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4. Why Airesources Inc. collects personal information and how it uses it

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Airesources Inc. collects and uses personal information only as necessary for the purposes for which it was obtained. Airesources Inc. may use your personal information for some or all of the following purposes:

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• Travel-related Services – to book you for flights, hotel accommodations, tours transfers, visas and other related travel products that are in offered by Airesources Inc. Please note that Airesources Inc. works with many third party partners to provide these services including but not limited to airlines, hotels, tour and transport companies and foreign embassies. We recommend that you read their policies, including on privacy.

• Account maintenance – to create and maintain your accounts with us, including administering any consumer loyalty or rewards programs that are associated with your account.

• Consumer service – to provide you with consumer service, including responses to your inquiries, complaints and general feedback about our products. Consumer service may be provided in person or through various forms of communication, including via email, letter, telephone and online chat features.

• Consumer engagement – to get you more actively engaged with our products and services. This may involve the use or publication of consumer-generated content.

• Personalisation – Airesources Inc. may combine personal information about you collected from one source (e.g. a website) with information collected from another source (e.g. an offline event). This provides Airesources Inc. with a more complete view of you as a consumer, which, in turn, allows Airesources Inc to serve you better and with greater personalisation, including in respect of the following:

  • Websites – to improve and personalise your experience on websites, using information such as account login information, technical computer information, and/or previous website usage information;

  • Products – to improve Airesources Inc.’s products, tailor them to your needs and come up with new product ideas. This includes the use of demographic information, consumer profiling information and consumer feedback; and

  • Interest-based advertising – to serve you advertisements tailored to your interests. One way Airesources Inc. does this is to match activities or information collected on Airesources Inc. Sites with information collected about you on third party sites (i.e. data-matching). This type of advertising is also known as “online behavioural advertising” or “targeted advertising”. Such personalisation is typically performed via cookies or similar technologies.

• Marketing communications – to provide you with marketing communications where you have opted-in to receiving such communications (including information about Airesources Inc., its products and services and promotions). These can be shared via electronic means (e.g. SMS, emails and online advertising) and via post.

If you opt-in to receiving SMS, your mobile service provider’s policy for receiving SMS will apply, which may be at a fee.

• Social features – to offer you a number of social features, including the following:

  • Website community features on a Airesources Inc. Site - When you visit a Airesources Inc. Site with a community feature and upload or share pictures, videos, artwork or other content, Airesources Inc. may use and display the personal information that you share on such sites.

  • Website viral features  - Airesources Inc. may use your personal information to offer you website viral features, such as a tell-a-friend program, where you can share certain news, product information, promotions or other content with family and friends. This typically requires the collection and use of personal contact information (e.g. names and emails) so that the selected one-time message/content can be delivered to their recipients.

  • Third party social networking -Airesources Inc. may use your personal information from when you interact with third party social networking features such as “Facebook Connect” or “Facebook Like”. These features may be integrated on Airesources Inc. Sites including for purposes such as running contests and allowing you to share content with friends. If you use these features, Airesources Inc. may have the ability to obtain certain personal information about you from your social networking information. You can learn more about how these features work, and the profile information Airesources Inc. may obtain about you, by visiting the website of the relevant third party social network.

  •  Other specific purposes - We may use your personal information for other specific business purposes, including to maintain the day-to-day operation and security of Airesources Inc. Sites, to conduct demographic studies or audits, and to contact you for consumer research.

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Our company website is hosted on the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

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5. Sharing of personal information by Airesources Inc.

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Airesources Inc. does not share your personal information with any third party that intends to use it for direct marketing purposes, unless you have provided specific consent in relation to this.

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Airesources Inc. may share your personal information with third parties for other purposes, but only in the following circumstances:

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5.1 Affiliates

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Airesources Inc. may provide your personal information to its affiliates or related companies for legitimate business purposes.

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5.2 Service providers

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Airesources Inc. may engage service providers, agents or contractors to provide services on its behalf, including to administer Airesources Inc. Sites and services available to you. These third parties may come to access or otherwise process your personal information in the course of providing these services.

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Airesources Inc. requires such third parties, who may be based outside the country from which you have accessed the Airesources Inc. Site or service, to comply with all relevant information protection laws and security requirements in relation to your personal information, usually by way of a written agreement.

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5.3 Partners and joint promotions

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Airesources Inc. may run a joint or co-sponsored program or promotion with another company and, as part of your involvement in the activity, collect and use your personal information.

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Your personal information will only be shared with another company if you have opted in to receive information directly from that company. Airesources Inc. encourages you to read the privacy notice of any such company before sharing personal information. If you do not want your personal information to be collected by or shared with a company other than Airesources Inc., you can always choose not to participate in such activity. If you do opt-in to communications from such a company, remember that you always have the right to opt-out and you would need to contact that company directly to do so.

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5.4 Legal requirements and business transfer

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Airesources Inc. may disclose your personal information if it is required to do so by law or if, in Airesources Inc.’s good faith judgment, such legal disclosure is reasonably necessary to comply with legal processes or respond to any claims.

In the event of a full or partial merger with, or acquisition of all or part of Airesources Inc. by another company, the acquirer would have access to the information maintained by that Airesources Inc. business, which could include personal information.

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6. Your rights

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You are afforded rights in relation to your personal information under the Data Privacy Act of 2012, including the right to access, correction, and objection to the processing, including the right to lodge a complaint with the National Privacy Commission.

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You have a right to request access to your personal information. You may send us (info@airesources.com.ph) a request for access. Depending on the nature of the request, Airesources Inc. may charge a reasonable fee for providing access to your personal information.

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You also have the right to request that Airesources Inc. correct any inaccuracies in your personal information. If you have an account with Airesources Inc. for a Airesources Inc. Site, this can usually be done through the appropriate “your account” or “your profile” section(s) on the Airesources Inc. Site (if available). Otherwise, you can send us (info@airesources.com.ph) a request to rectify your information.

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7. Cookies and other tracking technologies

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7.1.1 What are cookies?

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Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website.

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7.1.2 How and why do we use cookies?

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We use cookies to improve the use and functionality of Airesources Inc. Sites and to gain a better understanding of how visitors use Airesources Inc. Sites and the tools and services offered on them. Cookies help us tailor Airesources Inc. Sites to your personal needs, to improve their user-friendliness, gain customer satisfaction feedback and to communicate to you elsewhere on the internet.

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7.1.3 What types of cookies may be used on Airesources Inc. Sites?

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We may use the following types of cookies on Airesources Inc. Sites:

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Session cookies – These are temporary cookie files which are erased when you close your browser. When you restart your browser and go back to the site that created that cookie, the website will treat you as a new visitor.

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Persistent cookies – These cookies stay on your browser until you delete them manually or until your browser deletes them based on the duration period set within the cookie. These cookies will recognize you as a return visitor.

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Necessary cookies – Necessary cookies are strictly necessary for the operation of a Airesources Inc. Site. They enable you to navigate around the site and use our features.

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Cookies that send information to us – These are the cookies that we set on a Airesources Inc. Site and they can only be read by that site. This is known as a “First Party” cookie.

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We also place cookies on Airesources Inc. advertisements which are placed on other websites owned by third parties (e.g. Facebook). We obtain information via those cookies when you click on or interact with the advertisement. In this situation Airesources Inc. is placing a “Third Party” cookie. Airesources Inc. may use the information obtained by these cookies to serve you with advertising that is relevant and of interest to you based on your past online behaviour.

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Cookies that send information to other companies – These are cookies that are set on a Airesources Inc. Site by our partner companies (e.g. Facebook or advertisers). They may use the information collected from these cookies to anonymously target advertising to you on other websites, based on your visit to the Airesources Inc. Site. For example, if you use a social widget (e.g. the Facebook icon) on a Airesources Inc. Site, it will record your “share” or “like”. Facebook (as the company setting the cookie) will collect the information.

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7.1.4 Examples of cookies used on this Website

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